Customer Testimonials
The whole customer service group down to the finance person was such a great stress free experience. I drove out to Austin from San Antonio for that very reason. Once I spoke to someone on the phone and compared my service from Gunn Acura in San Antonio and Sterling Acura, I knew I was going to get better service in Austin and that’s exactly what happened. It’s a drive but well worth it!!! And I got a great deal with my Acura. Love my car!!!
Chat person is not trained about cars. Failed to have Service call me No problems with actual A12 Service on TLX. But it is pricey
Incredibly nice building with helpful staff and good service for Acura vehicles
I had nothing short of a wonderful (and very painless) buying process with Sterling Acura of Austin. They had a low-mileage certified TLX posted online for less than most websites like TrueCar or KBB would value the car for so naturally I was interested. I worked with Kenny at the dealership and he was great at explaining the car’s features and options without being too pushy. I didn’t want to purchase that day but I did have my trade valued and they were willing to give me above KBB value for the trade. The sales manager, Ray, introduced himself and said they would do what they could to earn my business and I believe they really did their best. The staff was extremely knowledgeable and kind; I never felt pressured, if anything I felt like I was driving the deal. The staff even congratulates you as you go through the purchasing process. James in financing was helpful and obtained a better interest rate for me than any other bank offered. I ended up purchasing the TLX very happily and will return to Sterling for future Acura needs/wants. Thanks Sterling Acura!
Mitch took care of me. Great service dept.
I had nothing short of a wonderful (and very painless) buying process with Sterling Acura of Austin. They had a low-mileage certified TLX posted online for less than most websites like TrueCar or KBB would value the car for so naturally I was interested. I worked with Kenny at the dealership and he was great at explaining the car's features and options without being too pushy. I didn't want to purchase that day but I did have my trade valued and they were willing to give me above KBB value for the trade. The sales manager, Ray, introduced himself and said they would do what they could to earn my business and I believe they really did their best. The staff was extremely knowledgeable and kind; I never felt pressured, if anything I felt like I was driving the deal. The staff even congratulates you as you go through the purchasing process. Jay in financing was helpful and obtained a better interest rate for me than any other bank offered. I ended up purchasing the TLX very happily and will return to Sterling for future Acura needs/wants. Thanks Sterling Acura!
Great group! Exceptional customer service all around!!
Easy to make an appointment for service online, on time appointment, clear explanation of required work, friendly staff (Mark Benitez was great), reasonable prices and even got a free car wash. Great waiting area where you can get work done while waiting.
Friendly and extremely knowledgable. Best dealership I have ever been associated with.
