Customer Testimonials
Can I have your attention, Please, I saw testimonies from several people talking about Mrs SHEILA BRATTON and I also decided to contact her and see how she operates, It was so fortunate her service is reliable and trustworthy, Her service is the best I've seen so far in forex trade. I made an investment with her on the Bitcoin trade and got my cash outs within 6-7 days of trading without any stress or delay. WOW, all Thanks to you MRS. Sheila, You are heaven-sent to me. May God continues to bless your good works, Never thought that ...
This is the second time I’ve taken my business here and I’m always glad I did. Probably the best dealership I’ve been to. Darwin is great.
I had a great experience at this place. Derrick Evans was amazing to speak with, very friendly, and very personable. Everyone at this location was very responsive and looked to make my experience as pleasant at possible. During the test drive I had an issue with one of the tires having low tire pressure. They filled it up with air before handing me the keys to my new vehicle. A day later the air pressure had gone back down again and after I searched the tire (I should have did it before originally taking over the keys), I found it ...
Would rarely give a dealership service center 5 stars but the man Brandon Large was more than professional and always kept me updated while having my vehicle serviced there. Highly recommend asking for him as that’ll be the only person I trust to be fair and honest with me about my vehicle, even if it’s stuff I don’t want to hear.
Traye Hogue and James Buck helped me with 2022 TLX Type S purchase. Stress free smooth car buying experience, definitely would come back if I could!
To preface I would RARELY give a car dealership a 5-star rating. In a previous advertising role, I worked closely with many Auto dealers so I’m familiar with many of the ins and outs that the average consumer may not be. Unfortunately the (read: cringey) used car salesmen persona is still alive and well in 2022 but thanks to Sterling Acura, I had the best car selling experience (arguably ever). After a few subpar interactions with other KBB partner dealers, I was thankful that Sterling Acura reached out with an inquiry to buy my car. I worked directly with Ashley ...
Lester Brown is an amazing person to work with. All my expectations were met. I love the 2020 RDX. I am very grateful for all that Lester and the employees at Sterling Acura did to make my deal happen. Thanks so much!
Lester Brown is an amazing person to work with. All my expectations were met. I love the 2020 RDX. I am very grateful for all that Lester and the employees at Sterling Acura did to make my deal happen. Thanks so much!
This dealership honestly is second to none. I had to relocate temporarily recently. long story short, there was an issue at the Acura where I am currently located. although it had been some time since my purchase, Trey not only remembered me but helped to provide guidance in my new location to resolve the issue. Big thanks to Trey and the Sterling team. Buy here, you will not regret it.
I drove 11hours from Kansas City for this and it was 100% worth it for the best car buying experience of my life and to finally meet my best gaming buddy of 3 years. I had 2021 Acura TLX Tech package before this purchase. There was nothing wrong with the car except that it lacked ventilated seat. I tested ventilated seat from colleague's A-spec and it made huge difference in this summer heat. Looked for A-spec locally but there was no new car and waitlist went to minimum of January next year, so I gave up. I was complaining about this to ...
I drove 11hours from Kansas City for this and it was 100% worth it for the best car buying experience of my life and to finally meet my best gaming buddy of 3 years. I had 2021 Acura TLX Tech package before this purchase. There was nothing wrong with the car except that it lacked ventilated seat. I tested ventilated seat from colleague's A-spec and it made huge difference in this summer heat. Looked for A-spec locally but there was no new car and waitlist went to minimum of January next year, so I gave up. I was complaining about this to ...
Every interaction and experience at this dealership/service center was fantastic. I bought my car here, sold my car here, serviced my car here. And even used the airport shuttle service. The driver wouldn't even accept a tip. He was super friendly and I hope he wasn't insulted. They treat you like family here and makes me wish I was staying an Acura driver.
The entire staff at Sterling was professional and personable. No fluff. Just stellar communication, and follow through. Such a relief to buy from them and not a pushy sales person(s). We will be back for our second car.
10 out 10 recommend Sterling Acura!!! We are from out of town and our car literally broke down in front of their lot. We pulled in, went inside and received the best service I could ask for. And we aren't even customers of theirs! They took the time out of their busy schedule to just look at our car and within minutes had a tow truck driver, bottles of water for us cause its HOT today, and even a shuttle car to run us over to the Kia dealership. I have never experienced such amazing service and I cannot thank you ...
Enjoyed the experience of purchasing the car. Had an issue with pricing but other acura dealerships were very slightly less expensive. 250$ vs this acuras 300$ After thought about my experience, most of it was positive so I returned my review to 4/5
Traye Hogue was great salesman. Very professional, knowledgeable and possessed great patience with us. I wished; all the salespeople be like him. We had good experience with Sterling Acura including James Buck.
We purchased our RLX in 2016 and love it! The representatives at this location are always so nice and helpful! Kelsey made the 30k mile maintenance today so fast and easy! Thank you!
These guys are heros! I bought my used MDX from the other Acura dealership in Austin, and had it in for repairs every month for first 5 months for the same issue and they still couldn’t fix the problem. Ralph at Sterling Acura was so nice and they fixed the problem in one visit! I’ll never go anywhere else. Totally worth the drive from Georgetown!
Jordon was very helpful and made the process very easy. It was a pleasure doing business with them!
Although there were miscommunications initially, this service center went out of their way to make things right. Much appreciation to Alex Torres for listening to my concerns and for his professionalism. He has my respect for going the extra mile.
Thanks Traye for the great communication and customer service. I love my new Acura RDX!
Very easy car buying experience. Traye was great to work with. Vehicle was delivered to me, which was great!
This was the easiest car buying experience I have ever had. James Buck was Amazing! Thank you!
Vanna was a pleasure to work with. She is professional and knowledgeable. Our finance guy was easy to understand and did not pressure me.
Best car buying experience I have had in 40 years. Very responsive to all my questions. Accurate pricing over the phone and correct identification of the car I wanted.
Great fast & friendly service.
Traye was fantastic and helped us find the perfect car! He went above and beyond to make sure we had a perfect car buying experience considering he knew our previous experiences at two other dealerships were terrible! We will be sure to recommend him!
Good experience once again. This is my 4th Acura... all from Sterling. The sales rep was friendly and explained things well. I was pleased with how fast the whole transaction was including the time it took to sign the financial paperwork.
Front staff is welcoming. Sales team was helpful and trusting. They explained all details regarding my lease and different options. Facilities are comfortable and very clean. It feels like a treat to visit this dealership and wait for car to be serviced.
Everyone is nice and helpful.
Amazing experience with Crissy and Adam! When you buy a car from here you get so many awesome perks like airport shuttle/car lodging and lifetime car washes!!
We had a wonderful experience at Sterling Acura, from test drive to finance office!
The entire sales staff was warm and friendly, professional and accommodating for our needs. Finance was fast and efficient. The follow up from service was assuring.
I must say that I despise car shopping due to the amount of running around and back and forth you get from most dealerships, HOWEVER, VANNA GARZA (Used Car Sales) went above and beyond to make me feel like a valued customer. I live about 85 miles from the dealership and preferred to complete this transaction via email, text, and phone. Vanna kept me informed during every step of the process, took tons of photos for me, and answered all of my ridiculous questions. I was expecting to have to rearrange my schedule to make the commute to the lot to ...
I would like to thank Ray Dominguez for walking me through the sales process and taking care of all my concerns involving the 2018 Tundra. Traye Hogue thanks for picking me up from the airport since this was an out of state purchase. Taking care of the small things that matter. James Buck thanks for making the transition smooth for the wife and I. Adrian Davis thank you for selling me your personal truck. It is all that! The ride back to Florida was sweet! Sterling Acura is the place to purchase a vehicle.
Small feel with great prices. Everyone works as a team and makes you feel at home. We went in and got everything we wanted at a great price.
Very clean, very professional staff. Nice showroom. Great experience both times I have went to purchase a new car. They go above and beyond to get you into the vehicle you want.
Acura employees are now like my family! Nothing is never a fail with them,they cater to your every need and they go out and beyond to keep you happy! Thank you to you all! Doing a great job!
Traye made my car buying experience one of the easiest I have ever had. He never pressured me into a vehicle, he just tried to find the right vehicle for me.
No complaints about my experience at Acura or my new car! I'm extremely happy with both! Read my google review for more detail. 10/10
Yesterday I went into Acura not expecting to leave with a car. I had just left the Lexus of Austin dealership with a bad taste in my mouth. From the moment I walked into Acura I was already having a better experience. I was helped by Curtis. I loved that he asked me specific questions about what I loved about my old car, and what I was looking for in the new one. I wasn't shy about letting him know what I wanted lol, and he got right to work. I ended up with the 2021 Acura TLX and I ...
Crissy Moreland was a pleasure to work with. Once I made the decision to purchase a new car, the rest was made easy. My questions were answered, finishing the paperwork was handled quickly, and the car was ready to be driven within two hours.
Traye was easy and great to work with. Did it all online and he delivered it to our house. Everyone I talked to was very nice and wanted to make sure we were satisfied with our new MDX and experience.
Phillip made the entire process easier that we could have ever expected. They had the exact car, color, features my wife was looking for. By far the best car buying experience ever. We'll be back when it's my turn.
Good service , very friendly !
Ben made buying my new MDX a breeze. We did it all over the phone and I got it delivered to me in Fort Worth. I’m amazed!! Thanks, Ben!!
Jillian was amazing to wok with. She went above and beyond to help me and my husband with our new MDX. She even delivered it to us. This is our second vehicle purchased at Sterling Acura and our third being serviced there. Absolutely love and trust Acura with our family's safety. Bought another brand vehicle only to return back to an MDX. Thank you Jillian, Ben, and Jay.
I had a stellar experience with Phillip! He had me in my new MDX Sport the same day, I felt like royalty. His entire team was great, and I have never been less stressed getting into a new vehicle.
Always wonderful to work with Sterling Acura. We worked with Curtis on our new MDX and he was very knowledgeable and helpful. I will recommend him to everyone.
After being contacted from my True Car estimate from Joe Pieczonka and the appraisal team I was able to schedule a time to verify my trade in. Not only did they agree to what was offered the process was completed quickly. I had sent in a stock number for a car I was interested in. Joe introduced me to Vanessa (Vanna) Garza who was able to help me look at the new car. Vanna knew everything there was to know about the 2020 RDX. She showed me every feature on the car and was able to explain how it all worked. ...
Sterling Acura of Austin takes good care of the customers. Service department is really nice. They go above and beyond to fix issues and strive to maintain good relation with the customers. Special mention about Alex who is the service department manager. He took care of us when our MDX informant system had an issue. They do thorough inspection of the vehicle with very competitive pricing on any service.
Curtis was a pleasure to work with! He made the process so easy and answered all my questions. Very knowledgeable and took the time to connect my phone to the vehicle.
Perfectly Great for me. Nicest young man, not pressuring and attentive to my likes and dislikes. Could not have asked for anything more. Thank You
Best in Austin!!!
We had a pleasant, dignified and hassle free car buying experience at this dealership. The entire staff is respectful. Special shout out to Jordan, Ben and James for their excellent support throughout the process. I'd definitely recommend this place.
Absolutely wonderful experience as a first time car buyer! Jordon, James, and Ben were all very helpful, thoughtful, patient, and honest as I decided on the best car for me for a price that I could work with. Love this dealership! If you're interested in a new car but you're hesitant or nervous of the shopping/buying process, give them a call or visit and put your mind at ease; they will help you step-by-step in finding an absolutely beautiful car that works for you!
An overall great car buying experience! Not only did Phillip and Ben provide excellent customer service, but they provided me with options and the transaction went very smoothly.
The staff is professional and courteous and clearly geared towards involving the customer in a higher level of service. I would easily recommend Sterling to anyone in the market for a new car.
Sterling Acura made the trade-in of my old TLX and the lease of my new TLX very easy in a difficult time. My salesman Treye Hogue also made the experience very pleasant and unstressful.
Sterling Acura is the cleanest, most courteous and best dealership in Austin. Curtis B Hardin, Sr. Sales Consultant, assisted me with the entire purchase. He is fabulous and excellent asset to Sterling Acura!
Sterling Acura is the cleanest, most courteous and best dealership in Austin. Curtis B Hardin, Sr. Sales Consultant, assisted me with the entire purchase. He is fabulous and excellent asset to Sterling Acura!
Everyone is always friendly when I’m here and I don’t feel like they have any incentives to do more than what’s necessary on your car. It’s nice to know they really understand your Acura and the parts they use are the correct parts for your specific car
Very thoughtful through the whole process. Curtis new the product inside and out; took us on a test drive showcasing the features and was professional!
Customer service is excellent plus they also washed my car 🚘
This was the smoothest transaction we have made buying a car in a LONG time! Curtis Hardin is an exceptional representation of what we have come to expect at Sterling Acura. Finance was a breeze as we filled out paperwork via computer before we went to the dealership - Curtis had everything ready - Awesome job!!
Excellent customer service. Did not feel pressured to buy. Philip listened to our wants and needs. Understood what we were wanting and made it happen. Everyone was super nice and friendly.
I had a great experience at Sterling Acura of Austin. Curtis helped me find exactly what I was looking for and he worked very hard to make sure that I felt taken care of throughout the entire process. Would highly recommend Curtis and the entire Sterling Acura of Austin staff.
I had a great experience at Sterling Acura of Austin. Curtis helped me find exactly what I was looking for and he worked very hard to make sure that I felt taken care of throughout the entire process. Would highly recommend Curtis and the entire Sterling Acura of Austin staff.
Came in for installation of side skirts and illuminated door sills. Came out perfect!
Nice building, very nice people
Terrific car buying experience.
This was my very first "sight unseen" long-distance purchase from Beaumont (2021 Acura TLX Tech, white w/parchment) and I would gladly do it all over again! Ray and Traye were both the most professional, knowledgeable, straightforward car salesmen I've ever dealt with... and I've dealt with a few over the past 40 years. A++ on all accounts!!
Always top notch service and friendliness. Its a long way from Round Rock, but its worth the drive when I need trustworthy service.
Good service, price, selection and overall experience. They treated us professionally and I would highly recommend this dealership to anyone looking for their next vehicle.
Got in fast fixed everything we discussed faster than expected, offered loner car if needed.
Wonderful people to work with. Easy and smooth transaction at a great price. No hidden fees and they delivered on every promise. Phillip and Lester were fantastic to work with.
I bought my 2016 MDX here from Curtis! He was awesome to work with and made the impossible happen. They have a great team of individuals, I will be purchasing my next vehicle with them. You all are awesome! Thank you 😊
I went into sterling Acura to see how much it would cost to get my VTC Actuator replaced on my 2012 Acura TSX and well for the price I was curious to see what new cars they had in inventory. The repair man got me into contact with a sales person and man if it wasn't for Ed (full name is Edward Rivas), I probably wouldn't have purchased a new car that day. Ed was truly a great person to talk to and he did a great job laying out the benefits of getting a new car vs repairing ...
My review is actually on Sales manager, Lester Brown. I would actually give Lester 5 stars and the dealership 2-3. My wife and I had problems with Sterling when we first leased our car here almost three years ago. Suffice it to say, our initial buying experience was a 2 star experience. We contacted Acura when it came time to return the car and Lester was a breath of fresh air (no COVID pun intended). Lester was friendly, honest (a rarity in car salesmen) understanding, and was not pushy about trying to sell us a new car. He was very responsive and ...
Fantastic sales experience...walked in, drove the requested car (a technology package RDX all wheel drive) told our salesman, Shaun Kerns, we wanted the car we drove. Shaun delivered it to us at home two days later!
Went in for a oil change and tire rotation. No appointment. In and out In less than a hour. Car washed and vacuumed. Great service!!
