Customer Testimonials
Thanks Traye for the great communication and customer service. I love my new Acura RDX!
Very easy car buying experience. Traye was great to work with. Vehicle was delivered to me, which was great!
This was the easiest car buying experience I have ever had. James Buck was Amazing! Thank you!
Vanna was a pleasure to work with. She is professional and knowledgeable. Our finance guy was easy to understand and did not pressure me.
Best car buying experience I have had in 40 years. Very responsive to all my questions. Accurate pricing over the phone and correct identification of the car I wanted.
Traye was fantastic and helped us find the perfect car! He went above and beyond to make sure we had a perfect car buying experience considering he knew our previous experiences at two other dealerships were terrible! We will be sure to recommend him!
Good experience once again. This is my 4th Acura... all from Sterling. The sales rep was friendly and explained things well. I was pleased with how fast the whole transaction was including the time it took to sign the financial paperwork.
Front staff is welcoming. Sales team was helpful and trusting. They explained all details regarding my lease and different options. Facilities are comfortable and very clean. It feels like a treat to visit this dealership and wait for car to be serviced.
We had a wonderful experience at Sterling Acura, from test drive to finance office!
The entire sales staff was warm and friendly, professional and accommodating for our needs. Finance was fast and efficient. The follow up from service was assuring.
Small feel with great prices. Everyone works as a team and makes you feel at home. We went in and got everything we wanted at a great price.
Very clean, very professional staff. Nice showroom. Great experience both times I have went to purchase a new car. They go above and beyond to get you into the vehicle you want.
Traye made my car buying experience one of the easiest I have ever had. He never pressured me into a vehicle, he just tried to find the right vehicle for me.
No complaints about my experience at Acura or my new car! I'm extremely happy with both! Read my google review for more detail. 10/10
Crissy Moreland was a pleasure to work with. Once I made the decision to purchase a new car, the rest was made easy. My questions were answered, finishing the paperwork was handled quickly, and the car was ready to be driven within two hours.
Traye was easy and great to work with. Did it all online and he delivered it to our house. Everyone I talked to was very nice and wanted to make sure we were satisfied with our new MDX and experience.
Phillip made the entire process easier that we could have ever expected. They had the exact car, color, features my wife was looking for. By far the best car buying experience ever. We'll be back when it's my turn.
Ben made buying my new MDX a breeze. We did it all over the phone and I got it delivered to me in Fort Worth. I’m amazed!! Thanks, Ben!!
Jillian was amazing to wok with. She went above and beyond to help me and my husband with our new MDX. She even delivered it to us. This is our second vehicle purchased at Sterling Acura and our third being serviced there. Absolutely love and trust Acura with our family's safety. Bought another brand vehicle only to return back to an MDX. Thank you Jillian, Ben, and Jay.
I had a stellar experience with Phillip! He had me in my new MDX Sport the same day, I felt like royalty. His entire team was great, and I have never been less stressed getting into a new vehicle.
Always wonderful to work with Sterling Acura. We worked with Curtis on our new MDX and he was very knowledgeable and helpful. I will recommend him to everyone.
Curtis was a pleasure to work with! He made the process so easy and answered all my questions. Very knowledgeable and took the time to connect my phone to the vehicle.
Perfectly Great for me. Nicest young man, not pressuring and attentive to my likes and dislikes. Could not have asked for anything more. Thank You
Absolutely wonderful experience as a first time car buyer! Jordon, James, and Ben were all very helpful, thoughtful, patient, and honest as I decided on the best car for me for a price that I could work with. Love this dealership! If you're interested in a new car but you're hesitant or nervous of the shopping/buying process, give them a call or visit and put your mind at ease; they will help you step-by-step in finding an absolutely beautiful car that works for you!
The staff is professional and courteous and clearly geared towards involving the customer in a higher level of service. I would easily recommend Sterling to anyone in the market for a new car.
Sterling Acura made the trade-in of my old TLX and the lease of my new TLX very easy in a difficult time. My salesman Treye Hogue also made the experience very pleasant and unstressful.
Sterling Acura is the cleanest, most courteous and best dealership in Austin. Curtis B Hardin, Sr. Sales Consultant, assisted me with the entire purchase. He is fabulous and excellent asset to Sterling Acura!
An overall great car buying experience! Not only did Phillip and Ben provide excellent customer service, but they provided me with options and the transaction went very smoothly.
Very thoughtful through the whole process. Curtis new the product inside and out; took us on a test drive showcasing the features and was professional!
This was the smoothest transaction we have made buying a car in a LONG time! Curtis Hardin is an exceptional representation of what we have come to expect at Sterling Acura. Finance was a breeze as we filled out paperwork via computer before we went to the dealership - Curtis had everything ready - Awesome job!!
Excellent customer service. Did not feel pressured to buy. Philip listened to our wants and needs. Understood what we were wanting and made it happen. Everyone was super nice and friendly.
This was my very first "sight unseen" long-distance purchase from Beaumont (2021 Acura TLX Tech, white w/parchment) and I would gladly do it all over again! Ray and Traye were both the most professional, knowledgeable, straightforward car salesmen I've ever dealt with... and I've dealt with a few over the past 40 years. A++ on all accounts!!
Good service, price, selection and overall experience. They treated us professionally and I would highly recommend this dealership to anyone looking for their next vehicle.
Wonderful people to work with. Easy and smooth transaction at a great price. No hidden fees and they delivered on every promise. Phillip and Lester were fantastic to work with.
Fantastic sales experience...walked in, drove the requested car (a technology package RDX all wheel drive) told our salesman, Shaun Kerns, we wanted the car we drove. Shaun delivered it to us at home two days later!
I had an awful experience with Clifton Goldsmith and David McDavid (10 mins from my house) where he chose to end my 17 year relationship with them over what he admitted was a mistake (or series of mistakes, including lack of communication) on their end. He just didn't want to bother to take the effort to try to make the situation right and decided to throw away the many years I was a customer of their dealership and service center (during a pandemic). Dismayed, I called Tim Caldwell over at Sterling to see if they could help and he put me ...
I experienced a team of professionals with a focus on making the vehicle purchasing process easier and fair. They stand by their word and leave you knowing that the after sales support is going to be great as well.
Great customer service! Very courteous staff, friendly, polite. Go out of their way to insure you are happy with your selection. Efficient process and great amenities!
Phillip was very friendly and knowledgable. I also appreciated the help and information received from the financial manager. They made the experience very easy. one
From the moment I sent in my online request to the day I drove off the lot, everything was perfect. All the extras are a plus. Best dealership ever!! Curtis is an excellent sales person. My experience was great! I would highly recommend Curtis and Sterling Acura, by far the best dealership I have ever worked with! Love my FIRST ACURA.... Thank you!!!!
The sales team was very friendly and helpful and the dealership was comfortable. My car buying experience was fast and painless, even with the COVID-19 restrictions. The latte was delicious, too! Thanks!
Purchasing a car here is like becoming a family member. It is the easiest, fastest, and friendliest experience ever, hands down no other dealer can compare. You will not regret choosing Sterling Acura.
Sterling Acura got me into my 3rd NEW car! With the current COVID-19 pandemic and Stay-Home in place, they made it so easy to shop, close the deal, and deliver! I've owned an Acura since 2010 and they will always be my FIRST CHOICE!
Fastest and easiest car deal I’ve ever made! Thank you so much to sales manager Ray Dominguez and his team for the positive experience.
Highly recommend dealership. No gimmicks or sales tricks. just great service & professional employees. This is the 2nd vehicle I've purchased from Sterling and both purchases went without a hitch.
Professional and considerate, The service we received from Curtis was great. He was informative and friendly. He was a pleasure to work with. We negotiated a good price and ended up with a new, not a used car.
Who doesn't love lifetime car washes and rides to the airport?? Above and beyond... Sales and service folks are great to work with. Thanks!
The Sterling Acura team was very responsive to some concerns I raised regarding an earlier sales experience with the dealership, where I felt like their follow up had fallen short of expectations. They listened, discussed my concerns, and were responsive, wanting to ensure that the problem did not happen again. The management team demonstrated that they truly valued a long-term relationship with their customers. I appreciated how very hands-on the sales and senior management teams both were during my recent service and sales visit to the dealership. The follow up after my purchase has also been outstanding.
Thanks for a great experience At Sterling. We know the staff there and we know we can count on them to take care of us. We love our new MDX!
Phillip was super professional as he guided me through a low pressure process to purchase the perfect vehicle. I would recommend that you seek him out if you visit this Acura dealership. Great experience !
Great job by all. The total purchase took less than an hour. A great experience. James and Ben were fantastic! Highly recommend Sterling Acura to others.
Traye Hogue did an excellent job. We very much appreciated the low pressure process and, although we have not yet used them, the additional services and amenities offered by the dealership. I would recommend Sterling.
Sterling Acura has a very professional staff across sales and service. The dealership has a calm demeanor and it is clear that everyone on the staff is competent and confident in the Acura brand. I had a great experience with my first lease and decided to lease another new vehicle from Sterling
The dealership is always clean, friendly, well organized and well informed. This is our third Acura from this dealership. We have had the same sales representative each time. He is someone we trust completely with our purchase and leasing of a new vehicle.
Buying a car is almost as bad as going to the dentist, but not at Sterling! We had the best experience ever! Thank You for all you did to make it smooth!
Great service! I dropped my car off for an oil change and they shuttled me back to my house so I could run Christmas errands.
Clean, well organized dealership. Pleasant sales representative helped me with car purchase. Finance team was knowledgeable and competnt. Car was in super shape upon delivery.
Nice and respectful. Easy communication, email or phone. Enough time to think without any pressure. The buying process was fast and friendly. Plus free car wash for life. Free On-Site Vehicle Storage and airport shuttle. That's great!
High quality, well-organized, nice people. Great lounge.
High quality, well-organized, nice people. Always can depend on a great experience here. Service is fast and the lounge environment is great. Car wash free!
Promptly responded to all my initial emails and questions, guided me in decision making without being pushy and overall offered a very smooth buying process.
My salesman was extremely helpful and not at all pushy. I had originally planned to visit the Audi dealer across the highway before making my final decision, but the service provided in addition to the free car washes won me over. I'm glad I stopped at Sterling Acura.
Great salesman, great introduction to the service department, and excellent coaching on the new vehicle and its fancy electronics. Will come back for services when necessary.
The delivery of my vehicle by Mr Shaun Kerns was absolutely superb! The time he spent demonstrating features was especially noteworthy. He has also provided excellent follow up with several phone calls and emails. Very professional and customer focused!
We just purchased our first vehicle at Sterling Acura. Of course, we have been leasing vehicles from Sterling for the past 8 years.Our first internet shopping experience with GSM, now President, Adrian Davis, we kept coming back and it easy to see that Adrian has carried forward the customer first, trusted and delighting service culture at Sterling. Ray Dominguez has developed and outstanding sales team that support each other to provide great service and value. Lester Brown and Ben Guttierrez combine to provide a hassle free fair price offer based on our financial requirement. Ben actually delivered the vehicle to ...
The service given to me by my salesperson Edward and Financing were great. The buying process went very smoothly. I would highly recommend Sterling Acura. I love my new Acura
Appreciate Mark being able to get me into the schedule on little notice. His attention to my concerns was paramount in ensuring my family's safety
Great service and friendly staff. Service is excellent and they perform multipoint inspections to make sure that your car is working great. I would recommend.
Great service! Everything went so smoothly! My salesman was very knowledgeable and really sold me on the car. Great price you gave me for my car as well as the new sale. Love your dealership!!
Just in time to qualify for the $1,500 Acura loyalty incentive. Extra effort to find a particular color combination and get it in time.
We always received great service, the staff is knowledgeable and very friendly. They do what they say and say what they do. No hidden surprises
Brought my vehicle in for routine service. Work done promptly and efficiently. Finished earlier than estimated. Personnel very friendly and helpful. Would recommend this service department.
I think God for you guys, you know what to do when it come to costume service , everyone I seen come into your location feel at home. Keep doing what you are doing. God Bless.
So evident that the customer comes first at Sterling..... Really happy with your service and dealership experience. I would recommend Sterling without hesitation. Barbara Wigzell
our experience with Sterling Acura from the time we arrived until after purchase of vehicle was 100% satisfactory. Edward, Shaun, James and Ben provided excellent customer service. Everything went smooth and were pleasantly surprised on our wait time being so short. We love our new vehicle and highly recommend this dealership.
James listened to my concerns about what way not working with my vehicle and took all the steps to get an accurate diagnosis of the problem. The problem has been resolved and I am very thankful for his help.
Mark is awesome as a service advisor, friendly, timely and clear in communicating my repairs. Love how automated it is when they send your the link to approve or decline...easy! Also I was able to get a 10% off senior discount which was a bonus and needed for my large repair (suspension/struts/shocks) on my 2015 MDX!
Service was great Kelsey and my Srvc consultant very nice, friendly keep me informed of my cars progress, need something in the waiting room Besides cookies and apples, breakfast bars, etc ., peanut butter crackers 😊
This was my first time purchasing a brand new SUV. Even arriving before closing time, they welcomed us and didn't make us feel rushed. Everyone was extremely friendly. I went back a few days later to the service department and it was the quickest service I've ever experienced! Very very pleased.
Acura Sterling offer wonderful customer service. They make you feel so special and welcomed. This is my second purchase. I liked the first time so much, I had to go back a second time! Great job! Great service!
This was my first time purchasing a new automobile from this dealership and I would do it all over again. Everyone was very friendly, professional and helpful. There was no high-pressure salesperson, and I like that I did not have to haggle over the price of the car, it made the experience even more pleasurable. I would recommend this dealership to my friends and family.
Mark Benetiz my service counselor is the best, very honest, always helpful, explains things so I can understand, always patient,friendly, service is great, he always returns my calls!
The service center was awesome, they had me in and out in record time and didn’t try to upsell me on things I didn’t really need. Courteous staff, and nice wait area.
I had a great experience which was no surprise. They always put me at ease when buying a new car and I truly tryst they have my best interest at heart. That’s why I’m on my 4th car with Sterling!
Looking to buy a car with a no high pressure tactics salesman-ask for Curtis @ Sterling Acura . He is extremely knowledgeable and personable!! Fabulous experience!! Sterling Acura is not your usual high tactics,, condescending dealership experience. Truly felt I could walk away at any time and that Curtis truly had my interest. Hope the owner knows what a gem he has in both Curtis and James the finance officer!!
Their staff very personable and they went out of their way to make sure we had a great buying experience. I traveled from Dallas to purchase the vehicle in Austin. The appearence and condition of the vehicle was exactly as described. I was not disappointed. It was the best buying experience I've ever had at a dealership before. I've owned several Acura's, I will purchase from them again!
If you have car issues with your Acura, please use this dealership!! They are the best, bar none!! I love these guys and won’t take my vehicle anywhere else!
James and Ben were great and found me the best deal by far of any dealership I visited. I originally came in to buy out my current lease in order to save some money, but they were able to not only give me a fantastic deal on a new car that almost matched what it would have cost me to buy out my old car, but the car they sold me was even a step above my current car. Great experience.
Sales rep, Charlie, and financial rep, James were very friendly, professional, knowledgeable and helped me through the process of turning in a leased car and securing a new lease in an expedient manner. Facility was clean and efficiently managed. I would highly recommend doing business with Sterling Acura and refer customers to these two gentlemen in particular.
Well done. Staff professional and courteous. Facilities were clean and welcoming. The process from start to finish was very easy. It was a great experience.
Each time I have been to Sterling Acura, staff has been kind, helpful and willing to answer questions that I have. Even when questions are not related to the department I am currently working with, they reach out to other staff to make sure I get the answers I need. Always a pleasant experience.
Good experience with professional salesman! Ben was kind and patient. I would use the dealership again. Owner, Richard Davis, recently deceased was a personal friend!
Another Acura Dealership in the AUSTIN area would not honor the warranty on the A-Pillar cover that they replaced. Acura Customer Satisfaction recommended taking it to Sterling McCall Acura in South Austin for a second opinion. I found a very helpful service director and a knowledgeable service advisor. They turned a horrible situation into a happy one.
Required annual state inspection was performed in 45 minutes, including a car wash. No wait for service. I take our Acura to no other shop in Austin, they are so efficient and friendly.
Professional, friendly fast, easy quick in and out the Door with a new car. The best place to go and get a new car. Thanks Acura
It was a good experience and all of the Sterling employees were nice and very helpful. I love my new car! I enjoyed working with Benjamin and the finance guy, James.
Very professional, courteous, non pressure personnel, been going there since 2002 for new cars and service. Always satisfied with their product and service. If you in the market for a new or used vehicle please give them a visit.
They were very helpful and professional. The estimate was accurate. The repairs were done professionally and finished in a timely fashion as promised. They loaned me a courtesy car while the repairs will be done. I am very pleased with my experience there and plan to return
I have gone to the dealer for all of my services on my 2016 MDX. I drive more than most folks. I have 110,000 miles on my car already. Bottom line is that the vehicle is performing like a champ and the service I get is just as good. I have confidence that I am being given the right information to make the right decisions about my ongoing car care. I will no doubt keep coming back to this dealership in the future.
Keep up the good work, everyone were very perfectly and it seems that everyone love what they do, and care for there Customer, I thank God, for Sterlington acura
