I had my car serviced and was delighted to work with Lus Barbara. He is always friendly knowledgeable and provides excellent customer service. I could not be more pleased.
Drove an hour to have Sterling replace the windshield on our 2016 TLX. Stellar seevice from Mark Benitez and the staff. All work was done quickly and as promised. Mark fielded MANY phone calls from my insurance company through this process. They gave me a loaner (pre-coordinated) so I could visit the Capitol and do some sight seeing while I waited. I highly recommend the Sterling Acura Service team . A+++ Thanks Guys!
Mitch was very helpful. It was a pleasant experience and the service was done very quickly. I was very pleased.
We recently purchased a car from Sterling Acura of Austin and we couldn’t be happier with our purchase. The staff there is very friendly, knowledgeable and professional - We had a seamless and positive experience with them from the beginning. Shaun Kerns was very helpful in helping us find the right car for the right price. We are now enjoying our new car and are excited to take advantage of all the perks that come with buying from this dealership. I recommend if you are shopping for a vehicle that you check them out, you will be impressed.
My experience at Sterling Acura of Austin was very positive. Responsive and reliable information was provided by Jessa Pasion as I considered my used car purchase. Customer service at all times was friendly, professional and focused on helping me make the best decision. The negotiation process was transparent and never heavy-handed. I would highly recommend this dealership and I fully expect to return for my future car purchase needs.
I love Sterling Acura! Everyone there makes you feel like a valued customer. This is our 3rd Acura in my family and I don’t think I will ever change. The Service guys never pressure you for anything, they get you in and out quickly. Claudine
Brought my Acura TLX in for battery problem. They tested all systems and put in a new battery. They then cleaned my car inside and out. I was out of there within an hour and a half. Excellent service.